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Director, Digital Program Delivery

September 22, 2025
About the Company Our client is a seasoned logistics/distribution company, named one of the fastest growing companies in the Chicagoland area. They are known in the industry for their impeccable customer service and friendly demeanor. In addition to traditional health benefits (including 401K and profit sharing), they offer a hybrid working environment! We’re in search of a seasoned IT professional who thrives at the intersection of strategy and execution. In this hybrid role, you’ll take charge of delivering complex, business-critical digital initiatives while acting as a close advisor to the CIO. This position combines the operational focus of program delivery...

Implementation & Analytics Manager

September 19, 2025
This innovative B2B fintech startup is transforming credit risk assessment by leveraging alternative data to expand access to credit for underserved consumers. Their platform helps lenders go beyond traditional scores to see a fuller, more accurate financial picture. Founded in 2021, the company operates under a well-established fintech parent brand, another (profitable) start up founded in 2027, that also powers a national online lending platform and a digital banking solution. With early traction from adopters and a proven model, the client is now entering a high-growth phase—offering a unique opportunity to join a mission-driven team reshaping the future of credit....

Senior Data Scientist

September 19, 2025
We’re representing a modern FinTech spin-off founded by veteran entrepreneurs behind a successful publicly traded consumer financial services company. They've been underwriting with cash flow data for over six years—a practice only now catching on with other businesses. Their knack for attracting top industry talent and developing cutting-edge engineering products, coupled with their innovative business model, positions them ahead of the curve compared to the rest of the industry. They are seeking a Senior Data Scientist with proficiency in machine learning, data modeling, and statistical analysis to elevate their Analytics Platform. Collaborating directly with c-level executives and the sales team, you'll take...

IT Project Manager

September 19, 2025
Our client is a global organization, named one of the largest in the Automobile industry! They are rapidly growing and going through a robust digital transformation. The business and senior leadership have put a huge emphasis on technology initiatives and are looking for passionate team members to contribute to the growth and development of the technical environment. This is an incredible opportunity for an experienced Project Manager to join our client's PMO, and act as a key contributor- you will collaborate with various teams including business stakeholders, infrastructure and application teams to understand needs and drive projects in this evolving...

Senior End User Support Engineer

September 18, 2025
Our close client is a global multi-billion dollar investment firm built around world-class talent, cutting-edge technology and endless growth opportunity. For over 30 years, their financial services have consistently delivered exceptional results to leading investors worldwide. With offices in Chicago, New York City, Miami, London, Hong Kong, and over 2,000 employees they are in search of a new full-time Senior End User Support Engineer. This is an onsite role and will require 5 days per week onsite, M-F standard working hours. This Senior End User Support Engineer provides technical support and administration for internal end-user software, hardware, and connectivity. We seek a proactive, motivated technical expert who can operate independently and collaboratively within a broader global team. Given the fast paced trading environment and sensitive nature of the financial services industry, this is an onsite role. Perks: Free catered breakfast, lunch, & snacks Career progression Company name recognition Key Responsibilities: Identify, diagnose, research, track, and resolve complex technical issues Escalate problems and coordinate user assistance from third-party vendors or other IT groups as needed Provide outstanding customer service to end users, including traders and senior executives Work closely with distributed teams collaborating on asset management and tracking as well as large scale moves and complex hardware set-ups Collaborate effectively within a global, cooperative team environment Manage incident response and escalation for critical, firm-wide technology issues while maintaining detailed documentation Troubleshoot issues related to hardware, software, user accounts, trading environments, operating systems, and mobile devices Collaborate technically with infrastructure teams and other IT business groups as necessary Required Skills & Experience: Bachelor's degree (BS or BA) required Experience providing premium, white-glove customer service, particularly to senior or VIP users Expertise troubleshooting desktop hardware, peripherals, and printers Extensive knowledge troubleshooting mobility-related issues, including Windows laptops, some Macs, MDM solutions, MFA solutions, remote connectivity, and VPN Ability to troubleshoot operating systems including Microsoft Windows (10/11) and Linux Advanced troubleshooting skills in Microsoft Office applications (Outlook, Excel, Word, PowerPoint, OneNote, and related add-ins) Troubleshooting proficiency with Active Directory, DNS, DHCP, Microsoft Exchange, TCP/IP Experience resolving issues within VDI or Citrix environments Capabilities in troubleshooting messaging platforms, collaboration tools, video conferencing platforms (e.g., WebEx, Zoom, Blue Jeans), audio-visual technology, and conference room equipment Demonstrated professionalism and exceptional client service skills (responsiveness, attentiveness, composure, attention to detail, follow-through) Must be comfortable with occasional onsite OT for special projects MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.
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