Implementation & Analytics Manager

Implementation & Analytics Manager

 Chicago, IL

  Direct-Hire - $120,000 - $160,000

This innovative B2B fintech startup is transforming credit risk assessment by leveraging alternative data to expand access to credit for underserved consumers. Their platform helps lenders go beyond traditional scores to see a fuller, more accurate financial picture.

Founded in 2021, the company operates under a well-established fintech parent brand, another (profitable) start up founded in 2027, that also powers a national online lending platform and a digital banking solution. With early traction from adopters and a proven model, the client is now entering a high-growth phase—offering a unique opportunity to join a mission-driven team reshaping the future of credit.

Seeking a motivated Implementation & Analytics Manager to lead onboarding, integration, and ongoing analytics support for B2B clients in the consumer lending space. The ideal candidate has hands-on experience with data tools, an understanding of credit risk analytics, and a strong customer-facing presence.

Key Responsibilities:

• Lead onboarding and implementation of data analytics solutions for consumer lending partners.
• Translate complex lending data (e.g., income, balances, transaction behavior) into actionable recommendations.
• Interpret performance trends, identify outliers such as First Payment Defaults (FPD), and provide insights through dashboards and reporting tools.
• Work cross-functionally with product, data engineering, and customer success teams to optimize client workflows.
• Maintain read-only access to databases for querying (SQL, Python) and support data configuration testing.
• Design and deliver quarterly business reviews (QBRs) with visualized performance metrics.
• Develop and maintain dashboards (e.g., Tableau) to monitor KPIs and credit box performance.
• Ensure clients extract maximum value from the platform while adhering to credit and compliance guidelines.

Qualifications:

• 3-5 years of experience in analytics, consulting, or client-facing roles, preferably in fintech or consumer lending.
• Professional experience with consumer lending and direct customer communication is a must.
• Strong SQL skills; basic Python and Tableau experience preferred.
• Excellent written and verbal communication, able to present data insights to both technical and non-technical stakeholders.
• Understanding of B2B lending environments and risk metrics (including credit boxes and FPD).
• Comfortable working independently and managing multiple client relationships.

MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.