One of the world’s largest and most well-known distribution and manufacturing companies with locations across the globe is seeking a reliable, hands-on Sr. IT Engineer to join their team immediately. This resource will be the only IT resource onsite at an office of about 100 end-users at their Mogadore, Ohio location. This role will encompass IT troubleshooting, administration, and support – onsite and remote.
Required Experience:
- Experience supporting both Windows and MAC machines (80/20)
- Basic smartphone/tablet support (iPhone & Android)
- Connectivity troubleshooting and support /changing IP addresses
- Office 365 administration, exposure to Windows 10
- Basic Audio/Video (projectors/microphones/sound) support- Skype, OneDrive
- Experience working with vendors when troubleshooting needs escalation
- Strong documentation & follow up skills paired with solid communication
- Must have reliable transportation to and from the office
- Corporate white-glove support experience ideal
An Ideal Candidate Has…
- Executive staff support
- POS installation and support experience
- Passion for IT with long term professional goals